Strategic relationships are the cornerstone of business development, but when you are busy running an agency, there isn’t a lot of bandwidth left to consistently cultivate and nurture the relationships that help your business thrive. Relationship marketing helps agency owners create the kind of thoughtful, strategic engagement that gets you noticed, remembered, and referred. So, you can grow your agency and your influence.
Even the most talented agencies fall into patterns that keep them chasing the next client. Here are the common mistakes we see agencies make:
Attracting new clients is a sporadic undertaking that feels more reactionary than proactive
You don’t have a documented list of high-value prospects. Or your list is broad and contains people you’d never actually work with
You rely on referrals, but don’t have a system to generate them
You don’t have a structured way to stay in front of clients and prospects outside of active contracts
You don’t have the time to invest in sending consistent touchpoints, so appreciation efforts feel random
20-minute conversation. Zero pressure.
We’re your behind-the-scenes partner in building deeper relationships with the clients, prospects, and partners who matter most to your agency’s success. We help you consistently nurture those relationships in a more strategic way.
List of benefits (not features):
Get clarity on who your high-value prospects are and how to actually reach them
Build trust faster with right-fit leads who recognize your value
Create a steady flow of ideal clients, referrals, and new opportunities
Increase client lifetime value by staying engaged beyond the project
Spot more upsell and expansion opportunities without the awkward pitch
Boost retention by making clients feel consistently seen and supported
Turn top referral partners into repeat advocates
Spark more word-of-mouth from the people who already love you
We help you implement The Expressory’s Strategic Engagement Methodology through 3 strategic pillars
Convert
Implementation of a strategic prospecting system to consistently build trust with right-fit leads, stay top of mind, and convert more prospects without relying on cold outreach or last-minute pushes.
Retain
Implementation of a client nurture system that keeps top clients emotionally connected and turns them into enthusiastic advocates, so loyalty, retention, and referrals rise organically.
Expand
Creation of a proactive and personalized referral process so you’re no longer waiting and wondering when referrals will show up
The digital world has made it easier than ever to reach people, and harder than ever to build real relationships. But when you consistently show people you care, everything changes.
69% of people say receiving a thoughtful gift makes them more likely to stay
70% say they would recommend the vendor who expresses care
59% of people say a gift from a prospective vendor would make them pay attention
Packages Designed for Growing Agencies
Whether you're looking to stay connected with existing clients or build meaningful relationships with dream prospects, we’ve got you covered. Pick the level that suites your agency's needs. Or try a One-Time Project to test the water.
Best for: Teams focused on consistent client engagement and retention
Highlights: Discovery + touchpoint mapping; templated brand-aligned gifting executed for you; ad-hoc life milestone gift requests executed as needed
$450 setup + $300/mo + per-piece costs
No minimums - Cancel anytime
Best for: Agencies primed for growth through proactive prospect engagement
Highlights: All Foundation benefits + Dream-25 prospect research, strategic plan and execution of nurture system; custom gift curation and executed as needed; holiday strategy and execution
$4,000 initial 3 months $600/mo ongoing + per-piece costs
No minimums - Cancel anytime
Best for: Agencies ready to deepen referral partnerships and grow their pipeline through year-round nurturing
Highlights: All Strategic Engagement benefits + strategic plan and execution for referral partner nurture system, including a referral appreciation program
$4,000 initial 3 months $1200/mo ongoing + per-piece costs
No minimums - Cancel anytime
Best for: When you need a campaign, program, or special touch without a long-term commitment
Highlights: End-to-end execution of direct mail touchpoint for a targeted list — e.g. holiday mailing, appreciation kit, event gifts
$300 project fee + per-piece costs
No minimums
Pricing is a starting point; final cost depends on scale, complexity, and gift types.
Let’s talk through where you are, what you’re trying to grow, and whether we’re a good fit. No hard sell.
You want to stop chasing leads and start attracting right-fit clients
You feel disconnected from your prospects, clients, or even your team
You believe real connection drives business, not just automation
You know referrals are important, but don’t have a system
You’re ready to stand out — without selling harder
Whether you're just curious or ready to roll, we’d love to discuss how this can work for your agency.
We cover the most common topics so you can find quick, clear answers.
Strategic Engagement is all about building and keeping meaningful business relationships. Instead of just running one-off campaigns, we help you create ongoing systems, like identifying the right prospects, setting up nurture plans, and mapping annual relationship strategies, so you stay connected with the people who matter most to your business.
We don’t run your ads, emails, or social media. Instead, we give you a clear roadmap and ready-to-run strategies for nurturing relationships at scale. Think of it as business development guidance, without the typical agency overwhelm.
If you’re a business owner, leader, or professional service provider who relies on referrals, repeat business, or a strong network, this is for you. Basically, if your growth depends on trust and long-term relationships, our approach is designed to help.
Most clients start with a small project or our foundation service. So, maybe a few key touchpoints are executed monthly or at regular intervals. From there, many grow into a longer-term plan, adding strategy for prospect development or expanding their relationship-building efforts. Over time, we help you map out a clear, actionable plan that keeps you connected and top-of-mind with the people who matter most.
It depends on the package. With Strategic Engagement, we handle it all for you. The Biz Dev Catalyst gives you the strategy, and your team runs with it. For our other packages, we also take care of the execution. So, you can focus on your business while we keep your relationships strong.
By keeping in touch consistently, you naturally build trust and stay memorable. This makes referrals more likely, helps keep clients loyal, and positions you as the go-to choice when new opportunities come up.
CRMs are great for keeping track of contacts and managing digital touchpoints like emails. What we focus on is the human side. So, things like handwritten notes, thoughtful gifts, and personal follow-ups, that help turn those contacts into real, lasting relationships.
Absolutely. Every business and audience is different. We tailor strategies for your clients, partners, referral sources, or prospects so your relationship-building feels personal and effective.
A one-time gift usually meets a specific need. So, this is like sending something to all your clients at a certain time. Strategic Engagement is more ongoing: it’s a system for sending thoughtful touches throughout the year. Things like birthday gifts, welcome gifts, and monthly follow-ups, so your clients feel remembered and connected all year long.
If you’ve ever thought, “I need to follow up more consistently,” “I don’t want to lose touch after the first meeting,” or “I need a better system to stay in front of my clients,” then Strategic Engagement is exactly what you need.
Address:
1500 S. Sylvania Ave #106
Sturtevant WI 53177
Phone:
414.243.8971