Most business owners rely heavily on referrals to generate new business. And for good reason – referrals are a great way to get new clients. But, referrals should not replace a holistic biz-dev strategy. If you are relying on referrals for the majority of your new business, your pipeline is ultimately in the hands of someone else. And that puts YOUR business at risk.
How do you take control of your biz-dev efforts?
Beyond gifts, we design and deliver touchpoints that make people feel seen, cared for, valued and appreciated.
Our engagement strategies ensure you stay top of mind with the people important to your business’s growth and success.
At The Expressory, October kicks off one of our favorite seasons. Holiday planning season! For years now, we’ve tracked what kinds of gifts businesses send to their clients, teams, and partners during the holidays. This includes any touchpoints mailed in that festive window between Halloween and the New Year.
Why do we track this data? Because it reveals how businesses are choosing to show appreciation, and it guides the design of memorable touchpoints. When gifting becomes strategic, it does more than just express appreciation. It helps you build stronger relationships, foster loyalty, and ultimately, grow your business in a way that feels meaningful for everyone involved.
This year, we’re combining our historical insights with the 2025 Gift Book Consumer Survey’s top gifting trends to help you plan a holiday approach that stands out (for all the right reasons).
Across the holiday seasons, here’s what stood out from all the projects we've executed:
46% of gifts were consumable treats, snacks, things to enjoy in the moment.
29% were shareable—meant to be experienced with family, friends, or a team.
27% were not tied to Christmas, Thanksgiving, or New Year’s—a growing trend of sending during alternate or social holidays.
22% of gifts were related to the giver’s work in theme or purpose.
Only 2% were branded with a logo (and yes, that’s a good thing).
These trends are signals of a shift from transactional gifting to something more meaningful and lasting, which is why business gift ideas that focus on thoughtfulness over branding are growing in popularity.
Before we explain what made each of these categories powerful, it might help describe part of our process for designing these touchpoints for our clients.
To bring these ideas to life, we like to map gifts back to one of The Expressory’s Six Strategic Storylines™. Once a gift idea is selected, we find it helpful to look through these proven storylines to help create messaging that drives the gift home. It creates deeper emotional connectivity when you leverage one or more of these concepts.
Almost half the gifts we sent on behalf of our clients were things you can eat, drink, or use up quickly. Think luxury chocolate, small-batch snacks, and specialty popcorn.
Why? They’re universally appreciated, indulgent without being over-the-top, and leave a pleasant memory without cluttering someone’s space.
Plus, they offer a chance to connect through the Shared Experience storyline if the items are something that most of us are used to enjoying around the holidays. For example, Sugar cookies and baking goods were a huge hit one year. It evoked memories of holiday baking with family members. And who doesn’t love the smell of freshly-baked cookies? These are great examples of small gifts to give for Christmas that create lasting impressions.
We’ve seen a growing number of businesses think beyond the individual. Almost 30% of gifts were designed to include the recipient’s support system. Whether that’s family, friends, or a team at work.
This works because it acknowledges that your recipient doesn’t live or work in a vacuum. You’re not just thanking one person. You’re thanking their whole orbit. Part of the power of this type of gift comes through the messaging of a Relationship Related storyline. You’re thanking a community of related people, creating a collective sense of belonging. This is also done well if the consumable is maybe something related to tradition from the giver. Now you’re bringing them into your world.
An added bonus for this type of gift is that when someone brings a treat into the break room or shares it around the holiday table, your message of appreciation spreads even further, which is perfect for workplace gift ideas.
This one’s a bit of a wake-up call: 27% of projects skipped the traditional holiday windows of Christmas, New Year’s, and Thanksgiving altogether.
Instead, clients chose to give gifts during lesser-known or social holidays (hello World Smile Day!) or simply picked a date that better fits their messaging. Valentine’s Day and Earth Day have also become big hits.
The takeaway? You don’t have to fight the noise of December. Strategic gifting often works better when it isn’t expected.
The World Smile Day experience worked well because it tapped into the storyline of transitional moments. It helped people transition to feeling happy!
Roughly 1 in 5 gifts we sent were chosen to reflect something about the giver’s work. That might look like a business coach sending a reflection journal, or a CPA gifting an organizer with a calming message during tax season.
In the case of both of those examples, you can tie the gratitude message to having them use the gift to help them achieve that goal they’ve been working on. This is using the future Goal Acknowledgement storyline and makes it feel inspirational. These are exactly the type of business gift ideas for clients that show care and purpose.
These gestures make the gift feel purposeful and aligned with the relationship without branding.
Speaking of which.
Only 2% of our holiday projects included branded merchandise. That’s not a mistake. We often advise clients not to include logos.
Why? Because a gift should be about the recipient, not the sender. People are much more likely to remember a gift that felt personal than one that felt like a walking billboard.
If you want your name to stick, choose something like a personalized business gift. The emotional connection does more for brand loyalty than any logo ever could.
Every year we see a few items climb to the top of the charts. In 2024, the breakout hit was a quirky, conversation-starting card deck called “Not Your Mom’s Dinner Party.” 19% of the projects we worked on included this gift.
Why did it resonate?
It tapped into the season’s most relatable moment: gathering with others and having to make small talk. Again.
These cards helped people laugh, connect, and break through the awkward silences. It was an experience gift, not just a physical one. And it used the Shared Experience storyline to perfection because we all experience it at some point or another during that time of the year.
These are also excellent gifts for people you don't know well—fun and engaging without being too personal.
If your wheels are starting to turn about what to send this year, you’re not alone. But before you hit “add to cart,” let’s go one layer deeper.
This year, we looked at the latest consumer research and layered it with what we know from our own gifting results. What we found is that certain 2025 trends pair beautifully with the most successful holiday gift strategies and they give us new ways to make your appreciation moments more memorable.
Here are three trend-inspired approaches we think are especially relevant this holiday season:
In 2025, personalization is the top priority for nearly half of gift buyers. People want to feel seen. That could mean adding a name or custom message, but it could also mean choosing a gift that reflects something you’ve remembered about them.
Storyline Pairing:
DIY Gifting – A personalized touch says, “This was made just for you.”
Milestone – Tying the gift to a major moment they have achieved reinforces the bond because it says, “I see you.”
We’re seeing continued momentum behind wellness gifts. Especially those that promote rest, calm, and self-care. Whether it’s a luxe eye mask, a cozy tea set, or a “breathe easy” aromatherapy kit, these gifts communicate more than care. They offer a reset. And this gift certainly isn’t just for women!
Storyline Pairing:
Transition – Acknowledge a season of change or busyness.
Goal Acknowledgment – Support someone’s commitment to self-care or balance.
One of our favorite 2025 trends? Gifts that inspire a little fun. Puzzles, nostalgic games, or creative kits. They’re not just for kids anymore. These gifts invite a brain break, spark laughter, and create bonding moments.
Storyline Pairing:
Shared Experience & Relationship related (2 stories in one gift!) – Invite them into a fun moment with something you grew up with, not just a gift.
Transition – Use play to symbolize fresh starts or new energy.
When you combine what’s worked in the past with what’s trending now, you create something powerful. It’s a gift that doesn’t just impress but solidifies relationships.
That’s what makes gifting strategic. You’re not just choosing an item. You’re choosing the emotional impression it leaves behind.
And when you build that moment on the right storyline, it becomes more than a box in the mail. It becomes a memory.
What message do I want this gift to send?
Is this about them? Or is it purely all about me?
What storyline supports this moment: Relationship Reminder, Transition, Shared Experience…?
Am I using a trend (like personalization or wellness) to make it even more meaningful?
Will they still be thinking about this gift a week, or a month, from now?
What are some small gifts to give for Christmas that feel thoughtful?
Think of items people can enjoy immediately—luxury snacks, small-batch treats, or something that sparks a shared experience. These small gifts to give for Christmas are indulgent, memorable, and don’t take up space, which makes them perfect for leaving a lasting impression.
What are good business holiday gift ideas?
Gifts that feel purposeful always stand out. Wellness items, personalized journals, curated snack boxes, or playful experience gifts are all strong business holiday gift ideas. The key is that the gift shows you were thinking about the recipient, not just checking a box.
How do you select gifts for people you don't know well?
Choose items that are broadly enjoyable but still thoughtful. Consumables, fun conversation starters, or lighthearted kits work well. These kinds of gifts for people you don't know well invite engagement without being too personal or risky.
What are some workplace gift ideas for employees?
Employees respond best to gifts that show care and acknowledgment. Small indulgences, self-care items, or inspirational tools are great choices, but the real impact comes from the message that goes with the gift. Highlighting something specific about their work (like a project they put extra effort into or a challenge they overcame) lets employees know you truly see and appreciate their contributions. Gifts paired with thoughtful recognition like this create meaningful moments that make employees feel genuinely valued and noticed.
What are corporate gifting trends for 2025?
Personalization continues to be king, but wellness and playful experiences are quickly rising. Thoughtful, meaningful gifts that combine one or more of these elements are the kind of corporate gifting trends that turn a simple gesture into a memorable moment during the gift giving season.
What are some creative business gift ideas for clients?
The gifts that get noticed are the ones that feel intentional. Curated snacks, playful card decks, or personalized business gift ideas that tie to a client’s milestones or goals are excellent examples. These business gift ideas for clients make recipients feel seen and valued, which strengthens the relationship and leaves a positive impression.
That’s what we’re here for. Whether you need a little inspiration or want someone to handle the whole thing (yep, we do that too), we’d love to help.
Talk to one of our experience managers to find out how our done-for-you, end-to-end service, will handle all the fine details of your personalized touchpoints, so you (and your team) can stay focused on your core business and still ‘wow’ and show your clients, prospects, team and strategic partners that you care.
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What Our Clients Are Saying...
“I can't tell you the number of times that the mailing of one of those packages has put someone on my calendar to reconnect with them.”
“I think you’ll be very pleasantly surprised, just like I was in how easy the process is. Why did we not do this years ago? Huge missed opportunity! I encourage you to no longer miss those opportunities and have the conversation with Jamie. I think you will be very pleased that you did."
"Working with The Expressory for gifting is the perfect blend of giving a gift that is truly of your heart with the message you want delivered but the convenience and ease of having it done for you! The best!!"
“Jamie and The Expressory are one of my most powerful assets as a small business owner. Client engagement beyond our direct service offering was a constant struggle in the past and we were failing to help show our appreciation for the amazing ways our clients support us, until I met Jamie and signed up for her services. Now my clients regularly tell me how much they love our beautiful and thoughtful cards. I have actually had stronger renewals from clients because they were touched by how much we actually cared about their lives outside of our studio. The Expressory is able to deliver on how we feel about our clients in a seamless and automated way that makes my team and business look great!”
“Jamie and The Expressory are one of my most powerful assets as a small business owner. Client engagement beyond our direct service offering was a constant struggle in the past and we were failing to help show our appreciation for the amazing ways our clients support us, until I met Jamie and signed up for her services. Now my clients regularly tell me how much they love our beautiful and thoughtful cards. I have actually had stronger renewals from clients because they were touched by how much we actually cared about their lives outside of our studio. The Expressory is able to deliver on how we feel about our clients in a seamless and automated way that makes my team and business look great!”
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1500 S. Sylvania Ave #106
Sturtevant WI 53177
Phone:
414.243.8971