Service Structure

Problems we solve:

Client Retention – Consistent care and acknowledgement retains more clients.


Increased Client Life-Time Values – You’ll find more opportunities for upselling, cross-selling or simply repeat purchase.

Lead Conversion – Your currently stalled leads will move through the rest of the funnel, faster with consistent nurturing.

Increased Referrals – Your strategic partners will keep you top of mind and mention you frequently when they are consistently nurtured.

Increased Team Retention and Productivity - Through consistent acknowledgement and care, your company will develop a magnetic culture that not only attracts more talent but increases the rate of retention for the right fit team.

Peace of Mind - Know you'll never miss an opportunity to celebrate or acknowledge your important relationships.

Foundation Service

Includes a discovery session to understand the brand preferences, personality and goals.

Client Retention & Increased Life-Time Value:       

Documentation of top occasions to acknowledge or showcase your care and understanding for existing clients.

All top occasions will have an associated touchpoint designed, with messaging provided, using our Strategic Storylines.

All touchpoints will be mailed for you.

      

Ad-hoc life milestones acknowledgements as needed.

Lead Conversion:

Identification of lead nurturing requirements.

Each lead nurturing occasion will have touchpoints designed, with messaging provided, using our Strategic Storylines.

All touchpoints will be mailed for you.

Increased Referrals:

Identification of strategic partner nurturing requirements.

Each strategic partner nurturing occasion will have touchpoints designed, with messaging provided, using our Strategic Storylines.

All touchpoints will be mailed for you.

Increased Team Retention and Productivity:

Team appreciation or acknowledgements can also be included in the occasions that are mapped for on-going usage. This can include birthdays and company anniversaries.

    

Don’t forget that your team has a personal life as well, which makes a great opportunity to show you care.

Ad-hoc life milestones acknowledgements as needed.

Overarching: 

Recommendations will be provided for holiday appreciation campaigns and for an additional project fee.

The holiday appreciation recommendations will be designed using our Strategic Storylines and The Expressory will manage everything required to fully execute this on your behalf. These gifts can, and should, include your clients, leads, team, and strategic partners as makes sense to do so.

Strategic Engagement Service

Includes a discovery session to understand the brand preferences, personality and goals.

This session will also include a deep dive into understanding the prospects and target markets.

Client Retention & Increased Life-Time Value:   

On-going strategic nurturing plan for your existing clients using The Expressory’s Strategic Engagement Methodology.

All touchpoints in the nurturing planned will be designed, with messaging provided, using our Strategic Storylines.

All touchpoints will be mailed for you.

Ad-hoc life milestones acknowledgements as needed.

Lead Conversion:

Development of Dream 25 list of prospects (if needed).

Compilation of research for Dream 25 list of prospects to feed nurturing plan.

Dream 25 Nurturing System designed with 1 year of touchpoints, using The Expressory's Strategic Engagement Methodology.

All touchpoints will be mailed for you.

Monthly strategy review calls to track engagement and refine as needed.

Increased Referrals:

Development of Dream 25 list of strategic partners(if needed).

Compilation of research for Dream 25 list of strategic partners to feed nurturing plan.

Dream 25 Nurturing System designed with 1 year of touchpoints, using The Expressory's Strategic Engagement Methodology.

All touchpoints will be mailed for you.

Monthly strategy review calls to track engagement and refine as needed.

Increased Team Retention and Productivity:

On-going team engagement and acknowledgement plan created using using The Expressory’s Strategic Engagement Methodology. This can include birthdays and company anniversaries.

Don’t forget that your team has a personal life as well, which makes a great opportunity to show you care.

Ad-hoc life milestones acknowledgements as needed.


Overarching:

Strategic gifting is most successful when it has a strong story. With this service, your team will be able to provide specific information or ideas to your Expressory account manager and you’ll receive recommendations specific to that contact.

Recommendations will be provided for holiday appreciation campaigns and The Expressory will guide you through everything required to fully execute this on your behalf. These gifts can, and should, include your clients, leads, team, and strategic partners as makes sense to do so.

Corporate & PR Kitting Service

Programs developed according to needs.