What Swimming Teaches Us About Team Relationships
In my latest video, I break down how swimming teaches us the importance of these relationship-building efforts and the specifics of what we as leaders need to nurture with our teams.
Holiday Gift Insights - What Everyone Else Is Doing
In an effort to simplify the decision-making process, we're sharing some of the trends we've seen with gifting over the years. We're even sharing our best seller and why that gift had such success.
What Makes A Successful Holiday Gift? The Travel Bag Edition
Last year we had the opportunity to work with one of our clients in the travel and tourism space to design an experience that delivered their highest engagement yet.
Create Deeper Relationships with Shared Experiences
Discover how shared experiences, past or future, can deepen business connections, build emotional loyalty and create more meaningful engagement. ...more
Client Appreciation ,Emotional Loyalty Relationships &Client Loyalty
October 03, 2025•8 min read
Turn Milestones Into Momentum With Thoughtful Touchpoints
Encouragement and celebration are powerful relationship-building tools. Learn how acknowledging goals builds loyalty and deepens engagement. ...more
Strategy ,Social Psychology Business Development &Loyalty
October 02, 2025•8 min read
2025 Holiday Business Gift Ideas That Strengthen Relationships
Discover corporate gifting trends for 2025. Thoughtful business gift ideas for clients and employees to strengthen relationships. Learn more! ...more
Strategy ,Social Psychology Business Development &Loyalty
August 14, 2025•10 min read
Communication Techniques to Build and Maintain Client Relationships
Discover communication techniques that help you build and maintain professional client relationships. Learn how to strengthen partnerships, even when life gets busy. ...more
Retention ,Client Relationships &Strategic Engagement
August 14, 2025•6 min read
How to Build Relationships with Clients That Last
Discover how acknowledging goals can build trust and meaningful business relationships. Learn how to use this strategy and forge lasting business relationships ...more
Retention ,Client Relationships &Strategic Engagement
August 14, 2025•8 min read
Prospect & Client Engagement Strategies Inspired by The Shape of Play
The Shape of Play study reveals how play reduces stress, sparks creativity, and builds stronger connections. Learn how to apply it to your engagement strategy. ...more
Prospects ,Client Relationships Strategic Engagement &Loyalty
August 14, 2025•7 min read
How to Stay Top of Mind and Be the First Call for Future Needs
Discover customer engagement strategies that help you stay top of mind, build trust, and improve prospect to customer lifetime value. Get started! ...more
Referrals ,Retention Strategy Clients &Business Development
August 06, 2025•8 min read
Build Strong Customer Loyalty By Acknowledging Transitions
Discover how acknowledging life’s transitions can deepen trust, strengthen loyalty, and create meaningful emotional connections that set your brand apart. ...more
Emotional Loyalty ,Client Relationships &Strategic Engagement
July 25, 2025•10 min read
Emotional Loyalty and The Power of "You're One of Us" Moments
Relationship-Related touchpoints strengthen emotional loyalty and build deep business bonds through shared traditions and belonging. Learn more! ...more
Emotional Loyalty ,Client Relationships &Strategic Engagement
July 25, 2025•7 min read
75% of Company Gifting Programs Feel the Same. Does Yours?
Most companies say their gifting doesn’t feel unique. Here’s how to design a memorable, relationship-driven gifting strategy that sets you apart. ...more
Client Relationships ,Strategic Engagement &Loyalty
July 25, 2025•5 min read
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