What Swimming Teaches Us About Team Relationships
In my latest video, I break down how swimming teaches us the importance of these relationship-building efforts and the specifics of what we as leaders need to nurture with our teams.
Holiday Gift Insights - What Everyone Else Is Doing
In an effort to simplify the decision-making process, we're sharing some of the trends we've seen with gifting over the years. We're even sharing our best seller and why that gift had such success.
What Makes A Successful Holiday Gift? The Travel Bag Edition
Last year we had the opportunity to work with one of our clients in the travel and tourism space to design an experience that delivered their highest engagement yet.
When Research Leads to Relationships
Thoughtful client and prospect research turns into powerful, personalized touchpoints that deepen relationships and drive loyalty, without relying on big gestures. ...more
Retention ,Strategy Clients Client Loyalty &Business Development
April 21, 2025•7 min read
Tracking the Ripple Effect of Client Care
How to execute and measure a client engagement strategy that boosts loyalty, referrals, and retention. Includes a simple framework and five essential tracking questions. ...more
Retention ,Strategy Clients Client Loyalty &Business Development
April 02, 2025•5 min read
Designing Client Touchpoints For Retention
Discover how to design intentional, insight-driven client touchpoints that strengthen relationships, build emotional loyalty, and increase retention. ...more
Retention ,Strategy Clients Client Loyalty &Business Development
April 02, 2025•6 min read
Client Engagement Strategy Step 1: More Loyalty, Less Hustle
A powerful tool for deepening client loyalty, boosting referrals, and growing revenue, without chasing new leads. ...more
Retention ,Strategy Clients Client Loyalty &Business Development
April 02, 2025•4 min read
Better Behavior, Bigger Impact
Fostering civility in the workplace improves productivity, strengthens team connections, and drives lasting business success. Explore strategies to build a respectful and thriving culture. ...more
Holiday ,Social Psychology Client Loyalty &Strategic Storylines
January 03, 2025•4 min read
Using Social Psychology to Make Holiday Gifting More Impactful
Transform your holiday gifting strategy into a powerful tool for building lasting client relationships by fostering understanding, validation, and care. ...more
Holiday ,Social Psychology Client Loyalty &Strategic Storylines
November 05, 2024•7 min read
How Empathy & Personalization Shaped the 2023 Holiday Season
Explore the rising trend of self-care in holiday gifting and how it deepens personal connections. Learn how The Expressory helped businesses show genuine care in the 2023 holiday season. ...more
Holiday ,Social Psychology Client Loyalty &Strategic Storylines
October 21, 2024•7 min read
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